Digital solutions for pharmaceutical and medication services

Helmes builds software for regulated pharmaceutical environments, from manufacturing and order management to e-prescription and dispensing. We help organisations create interoperable, traceable, and compliant systems across the medication lifecycle, while supporting more efficient access to medicines – including across borders.

15+
years of experience
20+
projects delivered

Pioneer in e-prescription and e-pharmacy solutions

Helmes has built innovative medication-related solutions ranging from the world’s first nationwide digital e-prescription platform to e-pharmacy services and autonomous pharmacy software. We work closely with clients and regulatory stakeholders to deliver first-of-their-kind systems in environments where legal, operational, and technical requirements evolve in parallel.

2029
EU deadline for cross-border ePrescription and eDispensation to be operational in all Member States

Digital medication services are evolving

The next wave of digitalisation in the pharmaceutical industry is driven not only by AI and automation but also by growing demands for interoperability, traceability, and cross-border data exchange.

Software solutions for pharmaceutical industry

e-Prescription and digital medication services

Software for digital prescribing, prescription workflows, and connected medication services for doctors, patients, pharmacies, and public institutions.

e-Pharmacy, dispensing, and autonomous pharmacy solutions

Platforms for online pharmacy services, pharmacist workflows, remote consultation, dispensing, and next-generation autonomous pharmacy models.

Medicine data and medication management systems

Solutions for managing medicinal product data, package-level information, medicine availability, alternatives, and related medication workflows.

Pharmacy operations and dispensing software

Custom systems for order handling, scheduling, notifications, invoicing, and other operational workflows that support pharmacy and medication-related services.

Healthcare and pharmacy integration platforms

Software that connects pharmacies, healthcare providers, public registries, and national e-health services to support secure data exchange and connected workflows.

Patient-facing digital health and medication services

Self-service portals, telemedicine solutions, and mobile applications that improve access to care, prescriptions, and medication-related services.
€11B
expected savings over the next decade through better healthcare data accessibility in the EU

Building interoperable pharmaceutical systems

European frameworks such as the EHDS and MyHealth@EU are creating new requirements for how medication data, prescriptions, and dispensing services are exchanged across healthcare systems. Organisations need secure, interoperable platforms that can support these evolving expectations – exactly the kind Helmes has been helping build for the past 15 years.

Case studies fromthe pharmaceutical and medicines sector

The world’s first digital prescription system

Helmes helped build Estonia’s nationwide e-Prescription platform, replacing paper prescriptions with a centralised digital service that simplifies medication management for doctors, pharmacies, and patients.

80M prescriptions/year
97% user satisfaction

Powering the future of pharmacy retail

Helmes developed the software behind an autonomous pharmacy solution that enables customers to buy medicines with remote pharmacist support, helping expand access to healthcare through a new self-service model.

Autonomous pharmacy pilot
Remote pharmacist support

Remote access for emergency medicine

Helmes built the digital infrastructure for Aidency 113KIT, a smart medication box that enables emergency services to remotely grant access to life-saving medicines before responders arrive on site.

3 pilot regions
Faster access to care

Why pharmaceutical companies choose Helmes

Whether you need an e-prescription platform, a medicine data system, or a complex integration across the medication value chain, you can rely on us to deliver. We invest in our people to ensure continuity, deep domain expertise and reliable delivery for pharmaceutical organisations operating in highly-regulated environments.

A proven track record in…

  • …building e-prescription, e-pharmacy, medicine data, and public-sector healthcare platforms 
  • Strong integration capabilities across pharmacies, healthcare providers, registries, and third-party systems 
  • Long-term delivery teams that have worked together for 5+ years on healthcare sector projects 

Specialised experts in…

  • Flexible collaboration models, from dedicated product teams to hybrid teams and consulting 

Get in touch with
our experts in pharmaceutical solutions

Many of the most successful pharmaceutical platforms are built through close collaboration between technology teams, operational stakeholders, and regulators. Whether you’re creating a new digital service or modernising existing systems, our experts can help you assess opportunities, challenges, and next steps during a free consultation.
Tarmo Kiivit
Partner
Deniss Ojastu
Partner
Julia Mozberg
Partner

You will be in good hands

Our customers consistently rate us as the best external software development partner. We achieve this through long-term collaboration, stable delivery teams, and deep domain knowledge.

Trusted by leading organisations across enterprise, government, and regulated industries, we support clients through development centres in Estonia, Latvia, Lithuania, and Poland, with additional offices in Switzerland, Germany, India, Nigeria, the USA, and Uruguay. 

70+
Net Promoter Score
1500+
experts across the world
650+
projects completed
150%
efficiency improvement
20
locations

Frequently asked questions

Still have questions? Get in touch with our pharmaceutical software experts to discuss your needs and next steps.

How do you support cross-border ePrescription and eDispensation through MyHealth@EU?

We design e-prescription and e-dispensation platforms for MyHealth@EU interoperability and cross-border data exchange requirements under the EHDS framework.

Can your software integrate with the EU Digital Identity Wallet and eIDAS 2.0?

Yes. We can design systems that support authentication through the EU Digital Identity Wallet and other trusted digital interactions where relevant.

How do you address NIS2 cybersecurity requirements for public-health and medication platforms?

We build security into architecture from the start with strong access control, auditability, resilient integrations, and secure operations aligned with NIS2 requirements for critical sectors, including healthcare.

Can you build systems aligned with EMA IDMP requirements?

Yes. We can design medicine data and regulatory information systems with EMA IDMP in mind so product information is structured for consistent, interoperable exchange. 

Can Helmes help us prepare healthcare AI solutions for high-risk regulatory requirements in the EU?

We can support the design and delivery of healthcare AI solutions in regulated environments shaped by the EU AI Act’s high-risk requirements.

Do you support serialisation, medicine verification, and EMVS-related workflows?

Yes. We can build software that supports serialisation and medicine-verification workflows, including integration with national verification systems used under the EU falsified medicines framework.

Can you integrate electronic product information (ePI) into pharmacy and dispensing workflows?

Yes. We can integrate electronic product information into pharmacy, dispensing, and patient-facing services to make medicine information more accessible and searchable across digital platforms.

How does cooperation typically start?

Usually with a discovery discussion where we analyse your current systems and define the best approach to move forward.

How do you collaborate with pharmaceutical companies?

We offer flexible collaboration models, including dedicated product teams, hybrid teams, consulting, and specialised support.