Custom software development for pharmaceuticals
Helmes develops software for pharmaceutical companies, pharmacy chains, medicine distributors and public healthcare organisations. Our experience covers e-prescription, e-pharmacy, medicine registers, wholesale operations and data analytics. We build and integrate secure, interoperable systems that support pharmaceutical processes and access to medicines.
Pioneering digital medication services
From Estonia’s national e-prescription system to autonomous pharmacies, Helmes has helped bring new medication services into everyday use. Our teams work with clients to translate regulatory requirements and complex pharmacy processes into software that can operate reliably in real-world healthcare environments.
of pharma and biotech respondents identify data analytics and data science among their AI focus areas
Identifying AI opportunities in pharmaceuticals
Helmes helps pharmaceutical companies identify and assess AI use cases, evaluate their business value and technical feasibility, and prioritise investments through its AI Value Scan service.
Software solutions for pharmaceutical industry
e-Prescription and medication services
e-Pharmacy and digital dispensing
Medicine registers and product data
Pharmaceutical wholesale and distribution
Pharmaceutical and healthcare integrations
Pharmacy operations and management
Pharmaceutical data analytics and AI
Patient and medication services
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Our work in the pharmaceutical and medicines sector
Remote access for emergency medicine
Helmes built the digital infrastructure for Aidency 113KIT, a smart medication box that enables emergency services to remotely grant access to life-saving medicines before responders arrive on site.
- 3 pilot regions
- Faster access to care
Autonomous pharmacy software for Grab2Go
Helmes developed the software behind an autonomous pharmacy solution that enables customers to buy medicines with remote pharmacist support, helping expand access to healthcare through a new self-service model.
- Autonomous pharmacy pilot
- Remote pharmacist support
The world’s first digital prescription system
Helmes helped build Estonia’s nationwide e-Prescription platform, replacing paper prescriptions with a centralised digital service that simplifies medication management for doctors, pharmacies, and patients.
- 8M prescriptions/year
- 97% user satisfaction
Improving pharmacy procurement and stock management
A pharmacy chain needed a better way to manage medicine stocks and purchasing. Helmes developed a new procurement system that reduced manual work, made stock levels easier to track and gave pharmacies better information for purchasing decisions.
- Up to 10% increase in pharmacy network sales
- Fewer missed sales with better stock availability
Integrating prescription services into clinical workflows
Medicum’s new medical information system connects prescription management with patient records and Estonia’s national e-prescription system, simplifying medication-related workflows.
- Faster prescription workflows through integration with national healthcare services
- Reduced risk of manual errors through standardized and prefilled information
Bringing cross-industry expertise to pharmaceuticals
Challenges in the pharmaceutical industry often go beyond healthcare. At Helmes, we bring together experience in healthcare, logistics and supply chains with specialists in data, cybersecurity, software architecture and service design. This allows us to support projects spanning different business processes and technologies, bringing all the necessary expertise together under one roof.
You don’t need to have a detailed plan to get started. With Quick Start, we help you clarify the challenge, explore possible solutions and decide on the next steps before committing to a larger project.
EU deadline for cross-border e-prescription and e-dispensation data exchange
Building interoperable pharmaceutical systems
The European Health Data Space (EHDS) is introducing common rules for health data exchange, while MyHealth@EU supports cross-border e-prescriptions and dispensing information. Helmes combines experience in national healthcare integrations and modernising existing systems with secure software development and cybersecurity expertise to help organisations prepare for evolving European requirements.
Proven expertise in pharmaceutical software development
Pharmaceutical standards and regulatory requirements
Our teams work with the standards and regulatory requirements relevant to pharmaceutical software, medication data and connected healthcare services.
- EHDS and MyHealth@EU – European health data interoperability and cross-border e-prescription exchange
- HL7 (including CDA and FHIR) – Healthcare information exchange and clinical data interoperability
- GS1 standards – Product identification, traceability and supply chain data exchange
- EU Falsified Medicines Directive (FMD) – Medicine verification and anti-counterfeiting requirements
- EU Good Distribution Practice (GDP) – Quality and traceability requirements for medicine distribution
- GDPR and ISO/IEC 27001 – Personal data protection and information security management
Technical expertise for complex pharmaceutical systems
- AI-assisted development and testing to maintain software quality, traceability and reliability in regulated pharmaceutical environments.
- Pharmaceutical data management and integration connecting medicine registers, prescription services, pharmacy systems and business applications.
- Stable delivery teams with 5+ years of working together, combining technical expertise, pharmaceutical process knowledge and long-term responsibility for business-critical software.
Our experts in pharmaceutical solutions
Whether you’re developing a new pharmaceutical platform or modernising existing systems, our experts can help you assess opportunities, challenges and next steps. We start with a free consultation to understand your requirements and how we could work together.
You will be in good hands
Our customers consistently rate us as the best external software development partner. We achieve this through long-term collaboration, stable delivery teams, and deep domain knowledge.
Trusted by leading organisations across enterprise, government, and regulated industries, we support clients through development centres in Estonia, Latvia, Lithuania, and Poland, with additional offices in Switzerland, Germany, India, Nigeria, the USA, and Uruguay.
Frequently asked questions
Does Helmes have experience with national e-prescription systems?
Yes. Helmes helped develop Estonia’s national e-prescription system and has experience with prescription services in Latvia. Our work covers prescription processing, integration with healthcare information systems and the exchange of medication information between healthcare providers and pharmacies.
Can Helmes develop e-pharmacy and autonomous dispensing solutions?
Yes. Helmes has developed an e-pharmacy platform supporting prescription and over-the-counter medicine sales, as well as autonomous pharmacy software piloted with BENU. Our experience includes remote pharmacist consultations, identity verification, payments and integration with dispensing hardware.
Can Helmes integrate new pharmaceutical software with existing systems?
Yes. Helmes has integrated pharmacy platforms with payment services, identity verification, pharmacy information systems, dispensing hardware and national healthcare services. We assess existing architecture and interfaces to determine how new functionality can be introduced without unnecessary system replacement.
Does Helmes have experience with medicine registers and pharmaceutical product data?
Yes. Helmes has worked on Estonia’s Register of Medicinal Products, which provides information about authorised medicines, availability and alternatives during supply shortages. Our experience includes maintaining medicine information and making it accessible to healthcare systems and users.
Can Helmes develop pharmacy procurement and stock management systems?
Yes. Helmes developed a modular procurement system for a pharmacy network, replacing outdated stock management software. The solution improved purchasing, inventory management and sales analytics, helping pharmacies reduce manual work and missed sales opportunities.
How can Helmes support pharmaceutical wholesale and distribution?
Our experience includes business intelligence for pharmaceutical wholesalers, covering purchasing, sales, warehouse operations and financial reporting. Helmes also brings logistics and supply chain expertise in system integration, data management and operational software.
Which standards and regulations does Helmes work with?
Our relevant experience includes HL7-based healthcare interoperability, GDPR requirements and ISO/IEC 27001-certified information security management. Depending on the project, we also assess requirements related to the European Health Data Space (EHDS), MyHealth@EU and pharmaceutical product data. Applicable standards and regulatory obligations are defined for each solution.
How does Helmes approach security in pharmaceutical software?
Helmes combines secure software development with cybersecurity expertise, including security assessments, architecture reviews, access management and testing. Our experience covers systems handling sensitive healthcare information and integrations with national services.
What experience does Helmes have with pharmaceutical data analytics and AI?
Helmes has delivered analytics solutions for pharmaceutical wholesale operations, including purchasing, sales, inventory and financial reporting. For organisations exploring AI, our AI Value Scan service helps assess use cases, data readiness, business value and technical feasibility before development begins.
What experience does Helmes have in pharmaceutical software development?
Helmes has over 15 years of experience developing pharmaceutical and medication-related software. Our projects cover national e-prescription systems, medicine registers, e-pharmacies, pharmacy procurement, pharmaceutical wholesale analytics and connected medication devices.
How does Helmes collaborate with pharmaceutical companies?
Helmes works through dedicated development teams, joint teams with client specialists and targeted consulting engagements. Our teams combine software engineering, analysis, testing, design and specialist expertise according to the project’s needs, with responsibility extending beyond initial delivery
How can we start a pharmaceutical software project with Helmes?
You can approach Helmes with a business challenge, an existing system that needs improvement or an idea for a new service. Our Quick Start approach helps clarify requirements, evaluate technical options and define the scope before full-scale development.