An experienced digitalisation partner for insurance
For more than 15 years, Helmes has been a digital transformation partner for international insurance companies. We have helped them build innovative digital platforms and customer-facing applications, automate and speed up key processes, and deliver faster, simpler, and more convenient insurance services.
AI is reshaping insurance operations
The next wave of innovation in the insurance industry is driven by the rapid adoption of AI, growing expectations for faster digital claims, and the rise of embedded insurance services. In 2025, 65% of EU insurance undertakings were already actively using GenAI systems.
Software solutions for insurance companies
Claims automation and digital claims management
Insurance platform development and policy workflows
Customer, agent, and partner self-service portals
Insurance process automation and back-office digitalisation
Insurance integrations and data exchange platforms
Digital product recommendation and customer journey tools
Digital channels continue to gain ground
In 2025, 24% of EU consumers had purchased insurance only online in the previous two years. This creates significant growth potential, but also brings new risks and regulatory pressure, highlighting the need for resilient, future-ready systems – exactly the kind Helmes delivers for regulated, business-critical environments.
Case studies from the insurance sector
Why insurance companies choose Helmes
Whether it’s a claims automation platform, an insurance portal, or a complex integration project, you can rely on us to deliver. We invest in our people to ensure continuity, deep domain expertise and reliable delivery for insurance companies operating in highly-regulated environments.
A proven track record in…
- …insurance platform development, claims automation, and process digitalisation
- Strong integration expertise across internal systems, partner platforms, and third-party services
- Long-term delivery teams that have worked together for 5+ years on insurance-sector projects
Specialised experts in…
- …rehauling and modernising legacy software
- The region’s largest AI & data team to support innovation and advanced reporting needs
- Service design team for launching new digital services successfully
- Strong expertise in sustainable software engineering
- Flexible collaboration models, from dedicated product teams to hybrid teams and consulting
Get in touch with
our experts in insurance software
Main services for the insurance sector
Insurance services are becoming increasingly automated, connected, and customer-driven. Stricter resilience requirements, growing use of automation, and changing customer journeys require future-ready solutions that improve efficiency without compromising trust or control.
We support end-to-end insurance software development.
You will be in good hands
Our customers consistently rate us as the best external software development partner. We achieve this through long-term collaboration, stable delivery teams, and deep domain knowledge.
Trusted by leading organisations across enterprise, government, and regulated industries, we support clients through development centres in Estonia, Latvia, Lithuania, and Poland, with additional offices in Switzerland, Germany, India, Nigeria, the USA, and Uruguay.
Frequently asked questions
Still have questions? Get in touch with our insurance software experts to discuss your needs and next steps.
How do you modernise legacy claims and policy systems without disrupting operations?
We support phased modernisation, integration with legacy environments, and gradual migration of critical workflows so core insurance services can keep running reliably.
How do you address DORA in insurance software?
We design for resilience from the start, with strong security, auditability, third-party integration control, and incident readiness aligned with the EU’s Digital Operational Resilience Act.
Can you support AI-enabled underwriting, pricing, or claims in line with the EU AI Act and EIOPA’s AI guidance?
Yes. We can design AI-enabled insurance workflows with governance, traceability, and human oversight in mind, especially for higher-risk use cases.
Can your systems support open insurance / FiDA and customer-controlled data sharing?
Yes. We can design insurance platforms for permission-based data sharing and API-driven ecosystems in line with the EU’s proposed Financial Data Access framework.
Do you support Solvency II reporting-data modernisation?
Yes. We can help modernise reporting and data flows around Solvency II, including architectures that accommodate evolving taxonomy and XBRL requirements.
Can you help launch embedded insurance services and partner integrations?
Yes. We can design API-first platforms and integration layers that connect insurers with partners, distributors, and digital channels for embedded insurance use cases.
How does cooperation typically start?
Usually with a discovery discussion where we analyse your current systems and define the best approach to move forward.
How do you collaborate with insurance companies?
We offer flexible collaboration models, including dedicated product teams, hybrid teams, consulting, and specialised support.