Service Design 102: Understanding the Design Mindset The prefix “design” in the name of my job does a lot of legwork to create a false image of […] 9 min read
2+ years Excellent Design is Invisible: The Case of the Silenbooking Platform for Renting Private Office Spaces 8 min read
11+ years A Ticket Selling System that Makes Sales Easy: The Case of Estonia’s Most Popular Theatre 5 min read