Axell Claims is an insurance industry innovator from Netherlands who removes inefficient bureaucracy from the insurance processes and brings human contact back into it. Combining the insights from the most recent social studies with long-term industry expertise Axell Claims has managed to remove up to ¼ of the recovery and processing time of bodily insurance claims.
The business challenge of Axell Claims is delivering the innovative tools efficiently with short time-to-market while providing maximum usability for fast adoption.
Helmes has helped translate the business needs and insights into attractive and usable online services. The aim has been to transform the once paper based inefficient industry black box into transparent online meeting room for all parties of insurance business. Helmes has designed and developed the services of online portals mijnclaim.com (bodily insurance claim handling) and mijnaov.com (income protection insurance buying process).
Videos of the solutions: