World-class Atlassian expertise that brings clarity to how teams work

At Helmes, security is part of the process from day one. With 30+ years of experience, we build digital solutions that are secure by design – ready to scale, evolve, and stand the test of time. Through close collaboration, continuous testing, and certified best practices, we ensure security is built in at every step.

Contact us – let’s align your ways of working with the tools you use.

Marko Saha

Country Manager
marko.saha@helmes.com
Atlassian tools are powerful, but they only deliver value when they are set up correctly and supported over time. Get in touch to discuss your organisation, your challenges and how Helmes can support your next phase.

Our customers and services

Atlassian tools are often introduced to improve transparency, speed and collaboration. Without a clear approach, they can also increase complexity and confusion. Our role is to ensure the tools actually support the outcomes you are aiming for. We offer a complete package of Atlassian services, covering consulting, implementation, custom development, training, support and cloud or data centre migrations across Jira and Confluence. We serve clients in public sector organisations and private companies across different industries and countries.

Consultation & audit

We analyse your processes, team structures, pain points and goals. This allows us to design Atlassian solutions that support your way of working instead of forcing artificial models onto teams.

Implementation & migration

We deliver full adoption support, including cloud and data centre migrations and complex configurations, with a focus on clarity, stability and continuity. Our approach balances flexibility for teams with control for the organisation.

Optimisation & scale-up

Standard Atlassian functionality does not always cover real-world needs. When standard functionality is not enough, we design and build custom apps, automation and integrations that extend Atlassian in a controlled and maintainable way.

Licence advisory

We guide you on Atlassian licences and subscriptions, helping you make cost-effective and sustainable choices. We also manage licences and ensure your setup remains compliant and transparent over time.

Managed support & training

Tools only work when people understand how to use them. We provide role-based training for administrators, team leads and end users, tailored to your setup and real use cases.

What we help you achieve

 

We focus on practical improvements that teams notice in their daily work. With Helmes, you can expect: 

  • Structured project management and transparent delivery 
  • Improved cross-team collaboration 
  • Scalable service management 
  • Clear and confident Atlassian licensing  
  • Smoother transitions to cloud or hybrid environments 

We work with organisations at different stages of Atlassian adoption, adjusting our approach to match your goals, scale and ways of working. 

How we work

 

We work across the Atlassian ecosystem and help organisations use each product for its intended purpose, including when not to use a specific tool. 

Our approach is based on: 

  • Understanding your situation through clear assessment 
  • Designing solutions that fit real needs 
  • Delivering transparently with stakeholder alignment 
  • Supporting long-term success through follow-ups, optimisation and training 

Atlassian tools for your team

Jira

Jira helps teams plan, track and deliver work in one place, supporting projects, campaigns and cross-functional planning. We implement Jira to fit real workflows, covering setup, permissions, reporting, integrations and rollout so teams operate efficiently and consistently across teams with structure and control.

Confluence

Confluence gives teams one workspace for knowledge and collaboration, combining documentation, shared context and structured content. We implement it with clear architecture, permissions, templates and governance so information stays organised, accessible and useful across teams over time for daily work and reuse.

Jira Service Management

Jira Service Management brings teams a unified platform for service delivery, combining requests, workflows and knowledge in one place. We implement it with clear processes, SLAs, automations and integrations so support runs smoothly, issues are resolved faster and teams maintain visibility and control across services.

What our clients say

“The team was thoughtful, offered solutions, and was always helpful, even when I had to ask the same question repeatedly. Thanks to their expertise and ability to provide the right recommendations, the project achieved an excellent outcome. I am very satisfied with what we created together and believe its value will only grow over time.” 

Liisa Ots, Operations Manager @ Insly LTD. 

How we helped

Improving project visibility at Tech Group 

Tech Group, a growing manufacturing organisation managing multiple client projects, needed better visibility and coordination. Our team replaced fragmented processes with a clearer system for planning, tracking and delivery by adopting Atlassian tools such as Jira. 

We delivered a full-scope Atlassian implementation, including: 

  • Assessment of existing project management practices 
  • Jira configuration for planning, tracking and reporting 
  • Workflow and issue type setup aligned with delivery needs 
  • Dashboards for real-time project visibility 
  • Confluence setup for shared documentation 
  • User onboarding and practical training 

The result was improved transparency, better coordination across teams and a scalable foundation for future growth. 

Trusted by

Let’s align your ways of working with the tools you use

If you are planning an Atlassian implementation, migration or platform improvement, we can help you make informed decisions and avoid common pitfalls. From project management to enterprise-scale tooling, we implement and optimise the Atlassian stack to support clear, scalable ways of working. 
Contact us

Why choose Helmes + Atlassian

Expertise you can rely on


You get access to certified Atlassian consultants with deep experience across Jira, Confluence, Jira Service Management, Bitbucket and the full ecosystem. We balance technical excellence with practical delivery. 

True Platinum capability

Our Atlassian Platinum partner status reflects the highest standards of competency, project delivery and customer success recognised by Atlassian globally. 

Local presence, regional scale

Based in the Baltics with strong links across Finland, we combine local understanding with mature Atlassian practice. You benefit from proximity without sacrificing international-grade delivery. 

Experience across industries

We help organisations beyond the IT sector make Atlassian work for their operations, from professional services to product companies, logistics, manufacturing and more. 

We work with organisations in: 

  • The public sector 
  • Large and complex enterprises 
  • Product and software development teams 
  • Service and support organisations 

Our experience allows us to adapt Atlassian to different regulatory, operational and cultural contexts without losing clarity or usability. 

Our NPS
70+
NPS
Experience
15+
years
Portfolio
300+
projects
Clients
100+
clients

Contact us!

We help organisations improve how teams collaborate and deliver work with Atlassian solutions, including Jira, Confluence and Jira Service Management. Our services cover cloud migration, platform optimisation, service management, governance and ongoing support.
Marko Saha
Country manager
marko.saha@helmes.com
Let’s build a more effective Atlassian environment together. Reach out by filling in the form or contacting me directly. Every engagement starts with a free consultation, so it’s worth getting in touch even if you’re not yet sure where to begin.

Fill in the form

    Marko Saha
    Country manager
    marko.saha@helmes.com
    Let’s build a more effective Atlassian environment together. Reach out by filling in the form or contacting me directly. Every engagement starts with a free consultation, so it’s worth getting in touch even if you’re not yet sure where to begin.